Lightyear Health is looking for a Membership Operations Associate to facilitate coordination with our partners for onboarding and ongoing communication to support our growing customer success function.
We are a healthcare technology startup that is changing what it means to age. By delivering accessible, proactive, specialty care to post-acute care facilities, our aging patients and their caregivers can live a life of dignity, fullness, and joy. Using our proprietary technology and expertise in complex care, our team collaborates with individuals, families, and caregivers to design personalized care plans that address the holistic needs of each patient.
To help us achieve our mission, we are looking to hire a Membership Operations Associate who prides themselves on their exceptional customer service and envisions a world where every aging patient has access to the world’s best healthcare. This is a full-time, fully remote role and will report to our Senior Manager of Growth.
As a key member of our Growth and Partnerships team, here’s what you’ll do:
The most important skills for the role are*:
In addition to the above, it would be great if you also had:
*We know people from historically underrepresented communities are less likely to apply if they don’t meet all of the above criteria. Please apply anyway! We want people who are fast learners, eager to take on new challenges and will help us build a best in class company that will change what it means to age.
Interested? Great! Here’s what you should know:
At Lightyear Health we know that our people are indispensable to achieving our mission, and we are building an inclusive environment that enables everyone to do their best work. In that spirit, we deliberately hire people from all walks of life — including, but not limited to, race, gender identity, sexual orientation and disability status. If you’re motivated by our mission and eager to contribute to our team and culture, we’d love to hear from you.
We’re committed to an inclusive, consistent, and equitable approach to compensation and anticipate that this position will earn between $45,000 and $55,000 CAD annually. The exact salary will depend on (1) how many years of relevant and transferable experience you bring to the role and (2) the internal level at which you are hired in relation to our career development framework. All full time team members also receive meaningful equity in the form of a stock option grant.
Benefits for full-time W-2 employees include:
More about us: