I’m passionate about designing and executing solutions to champion transformation within the healthcare landscape. As a first-generation American born citizen, I’ve witnessed firsthand the challenges of being medically underserved. My community is composed of traditionally disenfranchised individuals who have been plagued with socioeconomic disparities. Lack of access to healthcare can significantly exacerbate quality of life concerns and reduce life expectancy. I have devoted my work in healthcare operations to representing the underrepresented. It’s important to me that there is true alignment in my professional roles. I view Lightyear’s Health mission to advance healthcare access and quality for the geriartic population as a call-to-action. I’m proud to serve on the frontline with my Lightyear team, using data science and business analytics to innovate equitable care models.
As the Medical Office Manager, I oversee the daily practice operations of Lightyear Health’s clinic. I assure that the teams are well supported to be efficient in their respective functions. Often, I serve as a liaison between our clinicians, ancillary support, and business teams. In my role, I focus on implementing best practices and continuous improvement strategies to optimize the patient experience and streamline team productivity.
I have over 5 years of diverse experience driving operational excellence through administrative leadership of multidisciplinary medical practices. My roles have been centered in community health settings, with complex patient panels. My comprehensive expertise includes leadership of interdisciplinary teams of 50+, revenue cycle management, and workflow optimization. With prior experiences as Practice Administrator in a start-up FQHC and NCQA PCMH Level III, I have insights in scaling quality-driven practices from the ground up. My education background includes a BA in Sociology. I am currently earning a MPA with a dual specialization in Public Policy and Management & Operations.
I’m a native New Yorker who’s a true city girl at heart. Outside of work, I spend most of my time with my family. Prior to the pandemic, I enjoyed being front-row at live entertainment experiences and eating my way through my NYC restaurant bucket list.