Telemedicine Q & A

How does telemedicine work?

Telemedicine or telehealth allows you to meet with your doctor in the comfort of your own home (or wherever you happen to be) instead of going to the office.

Lightyear Health uses a secure, HIPAA-compliant system that lets you connect using online Zoom video conferencing.

With todays technology, you can meet face-to-face and connect with your doctor as if youre in the same room. You simply log on using a smartphone, tablet, or desktop computer.

What can I do through telemedicine?

If youre a new patient, you can use telemedicine to establish a relationship without first scheduling an in-patient visit. You can also submit your ID cards, insurance information, and your medical history ahead of time.

During your initial virtual consultation, your provider talks with you about your current concerns and symptoms, conducts a virtual exam, and then determines the treatment options that are most effective for your condition.

You can use telemedicine for follow-up appointments, anytime you have questions about your symptoms or medications, and to get prescriptions.

Lightyear Health allows family members to join remotely as well. The patient can have their appointment in the comfort of their home while family members can join from their respective homes. The team coordinates care between the facilities, families, and patients.

Lightyear Health also has a tech support team to assist in any issues and make the telemedicine experience as seamless as possible.

What services can I receive through telemedicine?

Any service that doesnt require in-person care can be done virtually. You cant have blood drawn, acupuncture, or injections via telemedicine, to name a few examples.

But you can get a thorough medical evaluation, learn information about nutrition and dietary changes, talk about how your current treatment is going, and learn about the next step to take on the road to wellness.

When necessary, some patients use remote monitoring devices that take their vitals like heart rate and blood pressure. Then, the devices wirelessly transmit the information to your doctor.

Dont wait to set up your virtual telemedicine account. Call today so youre ready to have a virtual appointment as soon as you need it.